Test Analyst - Contact Centre (Outside IR35 - Watford based)

Test Analyst (Contact Centre) / £300pd – £325pd (Outside IR35) / 6 months / Watford based

I’m recruiting for a Test Analyst with Contact centre QA testing experience to join a large programme of work on a contract basis for an initial 6 months. Experience of Contact centre QA testing is essential for this role and any experience of working within the Gaming, Betting or gambling Industry would be a bonus.

This role will be based 3days a week onsite in Watford.

Experience

• Contact Centre QA testing
• BDD scripting experience
• API testing
• Systems: ServiceNow, Amazon Connect, Scientific Games applications, Office365 (nice to have)
• Tools: Jira &/or X-Ray
• Razor automation test tool, Postman (nice to have)

Main Deliverables

• Creation of E2E Test Scripts
• Functional Testing (in both scripted and exploratory format)
• Document analysis to feed into the scripting and testing work
• Confident in approaching stakeholders to request and provide support
• Updating Jira / X-Ray with defect and test progress

Please only apply to this role if you have contact centre QA testing experience